Serving Georgia Since 2000
TESTIMONIALS
I’ve been with AMS since my election in 2017, and although I wasn't familiar with the office before, I was elected, their support has been exceptional. They went above and beyond to teach me about the tax sale collection process and even sent Cheryl Spraggins to assist me with various aspects of my new role that I was learning. Their support extends beyond work; they’re always there to celebrate personal milestones as well. Their willingness to help and answer any questions I have is invaluable. I particularly appreciate the additional training sessions they offer, which have fundamentally contributed to my professional growth.
When I first came into the office, I faced numerous challenges, including a significant backlog of delinquent taxes and various issues with previous collections. Thanks to AMS's support and guidance, I was able to navigate these difficulties effectively. My average collection rate for mobile homes, personal property, real property, and timber over the past seven years is an impressive 99.7%. I’m truly grateful for their ongoing support and friendship.
Nicole Stewart, Dawson County Tax Commissioner
In November of 2014, I was elected in a special called election to fill the previous Tax Commissioner's last two years in her final term. After qualifying unopposed earlier in the spring, I received a visit from a representative of Appalachian Mountain Services. They maintained a line of communication throughout the summer and were always available for any questions I might have. I still decided to keep the previous Tax Commissioner's delinquent tax collection company to maintain continuity in the office.
Two weeks into those first two years, I had an issue come up related to day-to-day operations, not delinquent tax. I gave my provider a call, got no answer due to it being a state holiday. I called AMS and had a representative of the company in my office within the hour. I signed with AMS that next week and have never looked back. I inherited accounts with an average of four years delinquency and with the help of AMS, I am now on single year collections. Great Company, great people, with knowledge and experience you can depend on.
I’ve been with Appalachian Mountain Services for the past seventeen years and I wouldn’t know what to do without them. When I took office seventeen years ago, we had a multitude of delinquent taxes. Within the first year, they helped me to collect almost half of a million dollars in delinquencies. Since that point, AMS has been instrumental in helping to keep my overall collection rate at 99.2%. When we need to reach out to them with any questions on collections, they are quick to respond with an answer. When we are beginning our tax sales, we have no worries that everything is done properly, according to the law. During the tax sale, they use every means possible to reach out to our taxpayers and families to ensure that they are kept abreast of the process. Their diligence in collections, assures us that their goal is not to sell, but rather to collect delinquent taxes. I do appreciate the frequency of their visits and check ins with me to make sure I am aware of where we are at in the process of any sales. I look forward to working many more years with Appalachian Mountain Services. They are very helpful, knowledgeable, and professional and I highly recommend them.
Loretta Lane, Montgomery County Tax Commissioner
In my twenty-two years, I have processed the letters, posted the properties and conducted the sales on my own. Three years ago, I chose to use the services of Appalachian Mountain Services, Inc. Levying has been a breeze. They take care of conducting the title search, mailing all the letters (including certifieds), posting the properties, creating the ads for the newspaper and calling out the sale. Their staff has been very professional, personable and dependable. I wish I had done this years ago.
Donna M. Chapman, Pike County Tax Commissioner
Lamar Dalton, Madison County Tax Commissioner